As was previously announced, your community association (formerly managed by Community First
Management) has now merged into and will be managed by CPVA Management. Effective January 1st,
2025, CPVA Management will begin utilizing Vantaca software for your community. Where and how you make your association payments will change. We are providing the following information so you can update your payment method for January 1, 2025.
Please note, as detailed below, you must update your online bill-pay payment method and/or update
the mailing address for your payment if you pay by mailing a check. A coupon book has been ordered
and should arrive by the beginning of January. In addition to mailing a check you may also opt for our
free in-house ACH/Direct Debit program. Please fill out and return the included ACH Authorization form with a voided check. This form must be received by December 26th in order to be set up for January’s payment.
To allow for time to establish your new payment setup, late fees will not be imposed during the months
of January and February 2025.
A new homeowner portal will be available on January 1st. You may login to the site now using the
credentials provided in this letter, but it will not be fully functional until January. More information
regarding portal registration will be coming soon!
Enclosed, please find a “Frequently Asked Questions” sheet that addresses many questions and provides other important details on setting up and making payments, as well as accessing the new homeowner portal.
We appreciate your patience and support while we transition management to CPVA and your
community onto Vantaca. We look forward to serving you and your community for many years to come.
Read more about this change and instructions here: https://ravennahoa.com/wp-content/uploads/2025/03/Homeowner-Notice-of-Change.pdf